A big thank you to Kevin Towle for putting us in our new ride. Very happy with the deal we made. Thanks again!
Thank you Jimmy Howard for making this buying experience enjoyable! You were very patient, wanted to make sure that you knew what I wanted and made sure that I explored every option. There was never any pressure and you made sure that I was comfortable with my decision. I love my new Edge! Thank you again!!!!!
Great experience. Price was 3 to 4,000 dollar cheaper than local dealer prices and they were even open to negotiate down a little bit. Very reasonable in holding car for me when I had to drive to see car. I'd had a very poor experience with another dealer (sold the car after I'd made a reservation to drive to see the car without calling me so I could avoid an hour and a half car.) Paul Ekstam explained their policy for holding a car (which was very reasonable) and ensured I did not waste my time driving to their dealership. Paul was super helpful and communicated promptly via email and phone calls. He was very patient and didn't try to pressure us even though we had to arrive very late in the day. Levi Smith did our paper work with Paul and he was also very, very friendly and patient. They even arranged to have the car detailed for us for pickup a couple of days later. All in all these two gentlemen really went the extra mile to make our experience awesome. Price was way better than local dealerships in the Quad Cites offered and Paul and Levi's professional, patient and friendly service were the icing on the cake. We drove over an hour for the price but I'll look at them in the future because of the service.
Love this dealership. They met all of my wants and needs and my salesman Dave Tello was the best. Understanding and made sure everything I was looking for I got! Highly recommend this dealership.
Very nice dealership. I recommend speaking with Dave Tello. He's very patient and understanding and makes sure everything you ask for gets done , if not close to it! Highly recommend coming here. Staff is nice and friendly. Very good place to go!
After some not so great car shopping experiences at other central Illinois dealerships, we left Mike Murphy Ford feeling extremely satisfied with our experience. i would highly recommend Mike Murphy Ford and will make them our first stop for our future car buying needs.
We have been customers of Mike Murphy since 2000. Have shopped around and haven't found top quality customer service anywhere else. Mike Murphy provides exceptional service. While you are there don't be surprised if you meet Mike Murphy. He personally cares about each customer that walks in the door. Service department is amazing and sincerely care about you and your vehicle. As for sales, I can't say enough about Paul Ekstam. The last 3 vehicles we purchased, Paul was our salesman. He works very hard to find the vehicle that meets your personal needs. You never feel rushed or pressured to make a decision. He takes extra time to make sure that you have a through understanding of the vehicle. He follows up with calls, making sure that you are ecstatic about your vehicle choice. We have referred Paul several times and everyone takes the time to thank us for sending them to Paul. Paul doesn't go the extra mile, he goes an extra 100 miles to give you the best buying experience possible. Buying a car is a major decision and expense. I want the most for my money that is why Paul Ekstam is the only sales person I will use.
Jimmy was everything you can envision the best sales professional you could ask for. Our experience dealing with him is he was the utmost professional, honest and forthcoming. Best experience we've had buying a vehicle. we can't say enough good things about Jimmy. I will let all my auto shopping friends to see him, they won't be disappointed.
My Sales Rep. name is Jimmy Howard very wonderful and helpful. I feel that you don't find too many honest one but Mr. Howard is exceptional. Thank You Mr. Howard for your patience and honesty.