Mike Murphy Ford Inc Wins 2019 DealerRater Ford Dealer of the Year Award
Morton, IL – January 25th, 2019 – Mike Murphy Ford Inc has been awarded a 2019 DealerRater Dealer of the Year Award, which recognizes auto dealerships across the U.S. and Canada who deliver outstanding customer service, based on consumer reviews written on DealerRater.com. This Award is presented to the highest rated Ford dealer in the State as determined by customer reviews. Out of the 170 Ford Dealers in the State of Illinois leveraging DealerRater, Mike Murphy Ford came out on top!
“Car buyers have spoken and have identified Mike Murphy Ford Inc as the best Ford dealer to do business with in IL,” said DealerRater General Manager Jamie Oldershaw. “The quality and number of reviews for Mike Murphy Ford Inc speak volumes of the top-notch experiences they provide to customers.”
The DealerRater Dealer of the Year Awards are based on reviews by new- and used-car shoppers and those who took their vehicles into dealerships for service. Reviewers evaluated Mike Murphy Ford Inc on its customer service, quality of work, friendliness, pricing and overall experience. Mike Murphy Ford Inc has demonstrated consistently high PowerScore™ ratings for customer satisfaction, placing it in the top of its class. The PowerScore is determined using a Bayesian algorithm that factors the dealership’s average DealerRater consumer rating and the total number of reviews written about the dealership during the 2018 calendar year.
“We appreciate the recognition for our staff’s hard work and high customer satisfaction effort,” said Mike Murphy Ford Owner, Mike Murphy. “We will make every effort to repeat this award for 2020. Thank you to all of our customers for their past and future support.”
“Today’s car shoppers pay attention to reviews and a dealership’s online reputation, which makes the significance of the DealerRater Dealer of the Year Awards crucial to dealers looking to thrive in today’s business environment,” added Oldershaw. And the good news doesn’t stop with the DelaerRater Ford Dealer of the Year award, Mike Murphy Ford is also the recipient of the 2019 DealerRater Consumer Satisfaction Award. This Award is recognition given to auto dealerships that deliver outstanding customer service as rated by online consumer reviews
DealerRater has a reachable audience reach of more than 32 million consumers each month.
Founded in 2002, DealerRater, a Cars.com Company, is the world’s leading car dealer review website that connects consumers with the right person at the right dealership. The site offers nearly 5 million sales and service reviews across 42,000 U.S. and Canadian dealerships, including a network of more than 5,000 Certified Dealers. DealerRater content has a reachable audience of more than 32 million consumers across the web each month. By offering a product suite that allows qualified dealerships to manage their reputations and achieve higher SEO rankings, DealerRater supports new customer connections by growing online presence.
Mike Murphy Ford is also the proud recipient of the prestigious Ford President’s Award with winning the award 19 times in the past 22 years. The President’s Award acknowledges Ford Dealerships that have led the nation in exceptional service and vehicle ownership experiences for their customers. Ford Motor Company’s President’s Award is earned by an exclusive group of approximately 400 out of nearly 5,000 dealerships. This honor is awarded annually to dealers who provide their customers with exceptional treatment throughout the life of their Ford vehicle.
Award recognizes top U.S. and Canadian auto dealers who demonstrate excellent customer service as expressed by consumer reviews written on DealerRater