Ford Pickup & Delivery
Ford Pickup & Delivery
There are a lot of reasons to love being a Ford owner. Ford Pickup & Delivery is one more. Just tell your dealer when and where you’d like to have your Ford picked up — home or work — and we’ll come get it, service it at the dealership and return it to you. Scheduling service is Easy! Just contact us to schedule service or you can even schedule right in the FordPass App.** The next time you need service, Mike Murphy Ford will make the round trip for you! No need to drive to or from the dealer for service!
How it Works
_result.jpg)
Get in Touch
Schedule a day, time and location for the pickup of your Ford.
_result.jpg)
Seamless Exchange
We will pick up your Ford and provide you with a Ford loaner vehicle.
_result.jpg)
Ride & Shine
Your Ford will be delivered back directly to you, fresh & clean.
How long will service take?
Every service is different. You’ll discuss timing when you book your appointment.
How will I receive updates about my vehicle service?
Your dealership will contact you however you like: phone, text or email.
Will my vehicle only get service at the dealership I choose?
Yes.
Is the Ford Pickup & Delivery program available for all repairs?
All warranty and customer-pay repairs are eligible, as long as your vehicle is driveable and not part of a roadside collision.
How do I know which maintenance services I need?
Please refer to your Owner’s Manual, check the service tab in your FordPass® App or log in with your vehicle details to find your maintenance schedule here.
Are there any distance restrictions for Ford Pickup & Delivery?
Distance restrictions may apply. Contact your preferred dealer to confirm.
How much does Ford Pickup & Delivery cost?
Ford Pickup & Delivery is complimentary*. When you need service, your Ford dealer will pick up and return your vehicle.
* Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
Am I eligible for Ford Pickup & Delivery Service?
Yes, If you’re a Ford owner.*
*Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.
Can Ford Pickup & Delivery be used with Roadside Assistance?
Loaner vehicles are at the discretion of the dealership, so please confirm when you schedule your service. Alternative options may be offered as well.
Will I get a loaner vehicle?
Loaner vehicles are at the discretion of the dealership, so please confirm when you schedule your service. Alternative options may be offered as well.
How do I resolve billing issues?
All billing and payment questions should be directed to your Ford Dealer.
How do I make changes or cancel my Ford Pickup & Delivery time?
Contact the dealership performing the service directly.
Can I change my Ford Pickup & Delivery location?
Contact the dealership performing the service directly.
Who can I talk to if I have any issues with my Ford Pickup & Delivery service?
Contact the dealership performing the service directly.
Ford Pickup & Delivery is offered by participating dealers and may be limited based on availability, distance, or other dealer-specified criteria. Does not include parts or repair charges. A nonoperational vehicle is not eligible and will require a Roadside event.